Contact Us

General Inquiries

For questions about the Epehi platform, partnership opportunities, account matters, or other general inquiries, please contact our Support Desk at [email protected]. Our team reviews messages during standard business hours and aims to respond within one business day. To help us assist you quickly, please include your organization name, primary contact details, and a concise description of your inquiry.

Developer Submissions

We invite developers to propose integrations, extensions, or tools that enhance the Epehi ecosystem. Submit all materials to [email protected] with the subject line “Developer Submission: [Project Name].” Include the following information to expedite review:

• Project name and a brief description
• Intended use cases and target platforms
• Technical overview (APIs, SDKs, authentication mechanisms, data models)
• Security and privacy considerations
• Dependencies, hosting requirements, and release plan
• Timeline and milestones
• Licensing terms, usage rights, and support model
• Public demos or repository links (GitHub, GitLab, etc.)

Our Developer Relations team will assess submissions against Epehi’s standards. An initial acknowledgment is typically issued within a few business days; additional information may be requested to complete the evaluation.

Response Times

We maintain transparent expectations for engagement. Typical timelines are as follows:

• General inquiries: acknowledgment within 1 business day; substantive follow-up within 2–4 business days, depending on case complexity.
• Developer submissions: acknowledgment within 2–3 business days; initial technical review within 5–10 business days.

Note: In cases of complexity or high-priority collaborations, response times may extend. We commit to proactive communication and will appoint a single point of contact for your case.